Web Self Service Portal – Optimizing Customer Experience
Customer service executives are flooded with emails and inquiries from customers every day. The queries from the customer are running up company costs and forcing a longer wait for customers having...
View ArticleMass email marketing software - As a marketing and advertisement tool
Mass email marketing software is used for marketing communications via email using electronic mail as a means of communicating commercial messages to audience. Email marketing is the most popular and...
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CRM implementation differs from organization to organization and there is so much to consider: business strategies and theories, technology, budgets, change management issues, and more. To reap the...
View ArticleCRM Software - Steps in selecting the best solutions
CRM Software selection process can be a daunting task and a company may have to struggle in choosing the right solution. The below are ‘must have’ features and functionality that should be there in the...
View ArticleCRM Software – How to choose for a small and medium enterprises
CRM Software is now a must for small and medium businesses wishing to grow steadily and predictably. The ability to understand product and services demand, to weed out unprofitable sales efforts and...
View ArticleCRM Software Guide to On Demand and On Premise
A company need to choose the right CRM Software for its business and a company often struggle to choose between On-Demand and On-premise CRM software solution and which path leads the best results....
View ArticleCRM Software and Sales force automation – Winning combination for productive...
In today competitive economic environment a company wanting to do well in sales use Sales force automation software to eliminate or streamlining tasks that would otherwise distract salespeople from...
View ArticleCRM Software – Ways to increase ROI
CRM Software has become an important tool for companies to give enhanced customer experience for its customers. The software allows for data sharing and improves customer service. CRM has lot of values...
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